September 29, 2008 – 11:01 am
Maybe you are debating about adding a Click-to-Call button to your website, and whether the feature is something you really need.
So take a step back and put yourself in your customer’s seat for a minute. What if you were browsing through your own website, and you had a simple question about a product or service [...]
September 23, 2008 – 11:30 am
Just like many small businesses today, we get caught up in the hustle and bustle of each day, and many times forget to stand back and take a look at the larger picture. A question we have for you … “Is your current business phone system holding your business back?” or “lack of a [...]
September 19, 2008 – 11:22 am
As of August 2008, RingCentral has added ACD(Automatic Call Distribution) Queues to their feature list. This is something their customers have been waiting for, and their competitors have been dreading, we’re sure. While this is a great upgrade to their current offering and a stellar attempt at ACD queuing, there are a few problems [...]
September 18, 2008 – 4:52 pm
A recent survey published(June, 2008) by RingCentral shows that many small businesses are having to get creative and cost costs and get creative in order to survive the most recent rounds of rising energy costs and economic downturn. The marjority of the businesses responding to the survey responded that they were cutting overhead costs [...]
September 15, 2008 – 2:49 pm
Let us start off by saying that we don’t feel that there is one “right” virtual phone system for everyone. With that said, we have rated the systems we have reviewed and provided an “editors pick”, however that does not mean that RingCentral should be the system that everyone picks as their virtual phone [...]
September 11, 2008 – 2:28 pm
What is a virtual PBX? First of all, we’re not really fond of the term virtual PBX, or Private Branch Exchange as it’s really known, even though it very accurately describes what a Virtual Phone System is. Even though I just spelled out what PBX stands for, if you are a typical small business owner [...]
