Flat Rate Plans or Usage Based?

April 11, 2011 2 Comments Updated April 11, 2011
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Many businesses will find that flat rate plans such as RingCentral Office or VirtualPBX's Flat Rate Plans will provide them with the most savings and give them the peace of mind of knowing how much their bill will be each month, regardless of their usage. But other businesses and professionals, usually those that don't use the phone alot, will find that usage based plans will fit their needs better - after all why pay for unlimited usage that you don't need . So how do you choose? Flat Rate Plans are best suited for: most businesses with typical phone usage employees who work in offices or home offices with broadband … [Read more...]

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10 Cool Features of the Best Virtual PBX’s

July 15, 2009 Leave a Comment Updated July 15, 2009

The growing demand for virtual phone systems has led to a rapid increase in the number of VoIP companies offering this service. A virtual phone service contains many different call management features that will allow you to handle customer calls more efficiently, while making inter-office communications easier. If you aren’t using a virtual phone system for your small business yet, consider trying one out to explore the many ways it can improve your business communications. Each company provides the same basic services, but some go beyond the basiscs and offer unique and new features that make them stand out from the rest. Here are some of … [Read more...]

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How to Select the Right Virtual Phone System?

September 15, 2008 Leave a Comment Updated November 24, 2008

Let us start off by saying that we don't feel that there is one "right" virtual phone system for everyone. With that said, we have rated the systems we have reviewed and provided an "editors pick", however that does not mean that RingCentral should be the system that everyone picks as their virtual phone system. Now, I know some of you may be saying... "WOW, how do I ever decide on the right virtual phone system for my business then?"   Well, you need to take into account the many variables of your current business situation, as well as your future goals and plans for your business.  … [Read more...]

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What is a Virtual Phone System?

September 11, 2008 Leave a Comment Updated November 23, 2008

What is a virtual PBX? First of all, we're not really fond of the term virtual PBX, or Private Branch Exchange as it's really known, even though it very accurately describes what a Virtual Phone System is.  Even though I just spelled out what PBX stands for, if you are a typical small business owner much like we are, you still have no idea what it really is, and there in lies the problem with the use of the term "Virtual PBX". So a term that we prefer to use is, "virtual phone system". It just makes much more sense, and we'll break down why we think so: … [Read more...]

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Virtual Phone System – Glossary of Terms

September 9, 2008 Leave a Comment Updated September 9, 2008

The terms associated with, and used by various virtual phone systems providers can be confusing and frustrating to understand. Many times they use multiple terms to describe the same thing, or take literary license with a term to make it appear as if they support a feature that they either do not, or maybe only marginally support. We have tried to provide a list of the most common terms used in the industry here.  We will also come back and update the list from time to time as we find additional or new terms that pop up. … [Read more...]

Filed Under: Resources