On Tuesday(November 18, 2008), VirtualPBX, the recognized “grandfather” in the hosted PBX market, shed it’s shawl, threw away the cane and jumped up out of the rocker! They have replaced all that with shorts, a t-shirt and jogging shoes, and in no way resemble their “old” image! They have a totally new look and feel [...]
As of August 2008, RingCentral has added ACD(Automatic Call Distribution) Queues to their feature list. This is something their customers have been waiting for, and their competitors have been dreading, we’re sure. While this is a great upgrade to their current offering and a stellar attempt at ACD queuing, there are a few problems that [...]
