Virtual Phone System Comparison

Product Feature  phone  Phone.com RingCentral VirtualPBX Nextiva
Provider

Editors pick highlighed in gold

Phone.com

Try Now Free
for 30 Days

RingCentral

Try Now Free
for 30 Days

RingCentral

Try Now Free
for 30 Days

Nextiva

Try Now Free
for 30 Days
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Overall Rating
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Detailed Review

Phone.com Review

RingCentral Review

VirtualPBX Review

Nextiva Review

Pricing

Pro: $9.88/mo pre-paid
$14.88/mo non-prepaid


SOHO: $19.88/mo pre-paid
$24.88/mo non-prepaid


Small Business: $34.88/mo pre-paid
$39.88/mo non-prepaid

Corporate: $69.88/mo pre-paid
$74.88/mo non-prepaid

Pro: $9.99/mo pre-paid
$14.99/mo non-prepaid


Plus: $24.99/mo pre-paid
$29.99/mo non-prepaid


Power: $49.99/mo pre-paid
$44.99/mo non-prepaid


Premium: $99.99/mo pre-paid
$79.99/mo non-prepaid

RingCentral Office: $49.99/mo
1 User

RingCentral Office: $99.99/mo
4 User

RingCentral Office: $179.99/mo
8 User

VPBX-5: $9.99/mo



VPBX-10: $24.99/mo



VPBX-20: $44.99/mo

 

VPBX-50: $94.99/mo

Connect 100: $8.95/mo pre-paid
$12.95/mo non-prepaid

Connect 500: $19.95/mo pre-paid
$24.95/mo non-prepaid

Connect Unlimited: $69.95/mo pre-paid $99.95/mo non-prepaid





Connect 360 Limited: $24.95/mo

Connect 360 Unlimited: $34.95/mo

*Nextiva Connect 360 - complete virtual PBX system with IP Phones

Included Monthly Minutes

Pro: 300

SOHO: 600

Small Business: 1,000

Corporate: 2,500

Pro: 300

Plus: 1,000

Power: 1,500

Premium: 2,500

RingCentral Office: Unlimited
1 User

RingCentral Office: Unlimited
4 User

RingCentral Office: Unlimited
8 User

VPBX-5: 300

VPBX-10: 600

VPBX-20: 1,000

VPBX-50: 2,500

Connect 100: 100

Connect 500: 500

Connect Unlimited: unlimited


Connect 360 Limited: 500/1,000

Connect 360 Unlimited:unlimited

Cost for Additional Minutes

Professional: 4.9¢

SOHO: 4.9¢

Small Business: 3.9¢

Corporate: 3.5¢

Professional: 4.9¢

Plus: 4.4¢

Power: 4.2¢

Premium: 3.9¢

RingCentral Office: Unlimited
1 User

RingCentral Office: Unlimited
4 User

RingCentral Office: Unlimited
8 User

VPBX-5: 6.5¢

VPBX-10: 5.8¢

VPBX-20: 4.7¢

VPBX-50: 4.4¢

Connect 100:

Connect 500: 4.5¢

Connect Unlimited: N/A



Connect 360 Limited: 3.5¢

Connect 360 Unlimited: N/A

Included Incoming Lines

Professional: 1

SOHO: 2

Small Business: 3

Corporate: 3

Professional: 1

Plus: 1

Power: 1

Premium: 1

RingCentral Office: 1

RingCentral Office: 4

RingCentral Office: 8

VPBX-5: 1

VPBX-10: 1

VPBX-20: 1

VPBX-50: 1

Connect 100: 1

Connect 500: 1

Connect Unlimited: 1



Connect 360 Limited: 1

Connect 360 Unlimited: 1

Cost for Additional Incoming Lines

Professional: $4.88 ea/mo

SOHO: $4.88 ea/month

Small Business: $3.88 ea/month

Corporate: $3.88 ea/month

Professional: $4.99 ea/mo

Plus: $4.99 ea/mo

Power: $4.99 ea/mo

Premium: $4.99 ea/mo

RingCentral Office: $24.99/mo ea (unlimited minutes)

RingCentral Office: $24.99/mo ea (unlimited minutes)

$10.00 ea/month

$4.95 ea/month

Included Extensions

Professional: unlimited

SOHO: unlimited

Small Business: unlimited

Corporate: unlimited

Professional: 10

Plus: Unlimited

Power: Unlimited

Premium: Unlimited

RingCentral Office(1):Unlimited

RingCentral Office (4): Unlimited

RingCentral Office (8): Unlimited

VPBX-5: Unlimited

VPBX-10: Unlimited

VPBX-20: Unlimited

VPBX-50: Unlimited

Connect 100: 10

Connect 500: 20

Connect Unlimited: 100



Connect 360 Limited: unlimited

Connect 360 Unlimited: unlimited

virtual extensions with any plan can be addeded at no cost

True 800 Number Fee

Professional: $12

SOHO: $12

Small Business: FREE

Corporate: FREE

Professional: $15

Plus: FREE

RingCentral Office: FREE

RingCentral Office: FREE

VPBX-5: $25

VPBX-10: $25

VPBX-20: $25

VPBX-50: $25

Free
Vanity 800 Number Fee

$25
Free! with Coupon Code:
"FreeVanity"

$30

$25

Currently don't offer Vanity Numbers

800 Number Transfer Fee

$25
Free!

Free

$25

$19.95

Local Number Transfer Fee

$25
Free!

Free if they support the area code

$25

$9.95

Customer Service 24x7
(in-house - excellent)
24x7
(out-sourced - improving)
24x7
(in-house - good)
6am-6pm Phoenix, AZ w/Service to provide 24x7
(in-house-good)
  phone Phone.com RingCentral VirtualPBX Nextiva
No Setup/Activation Fee check check

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International Virtual Number (add a local phone line in another country for flat fee) check cross check cross
Queing:

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(hunt group)

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(highly sophisticated hunt group)

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True ACD Queing

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(hunt group)

Call From Web/Click to Call Me check check cross cross
Internet Fax check check

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no outbound - inbound only

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must purchase vFax
for $12.95/mo

Conference Calling check check check check
Call Screening
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Call Forwarding check check check check
Message Alerts check check check check
Voicemail to Email

check

option to transcribe voicemail to text for easy reading in noisy places.

check check check
Dial by Name Directory check

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costs $4.99/mo for Professional Plan

check check
Answering Rules/After Hours check check check check
  phone Phone.com RingCentral VirtualPBX Nextiva
Overall Rating
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Try Now Free
for 30 Days
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Try Now Free
for 30 Days
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Try Now Free
for 30 Days
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Try Now Free
for 30 Days