I (heart) RingCentral!! The fact of the matter is that tech support is available 24/7 and is extremely responsive. There is no such thing as a "lost" number, a number is always able to be tracked down.

RingCentral had all-inclusive pricing, whereas competitors have features a-la-carte. I worked with someone in sales based out of CA and it was virtually the most pleasant experience I've had in a looong time. They have a 30 money back guarantee for anyone the least bit weary so there really is no risk.

I absolutely LOVE RingCentral!! After much legwork
and ground-covering I came to the conclusion that RingCentral
was best for the following reasons:

1. They have more customers than all their competitors
combined which speaks volumes to their solid infastructure and
excellent customer and technical support.

2. They offer the most robust features at the BEST price.

3. 24/7 support

I have referred many colleagues to RingCentral who have
signed-up with the service and personally thanked me for
introducing them to something traditionally only affordable
for larger corporations.

The best value on the market, feature and price-wise. I truly cannot recommend RingCentral enough.

Our experience with Ring Central was excellent from the start. Our salesperson, Sabrina, was well-informed and responsive, our implementation person was experienced and spot on and the service and features were everything that we had hoped for. We operate a customer service center and the features and reporting that Ring Central provides us is heads and shoulders above other providers that we have tried. Definitely THE leader in cloud-based business phone systems.

I've had nothing but positive experiences with RingCentral.

Their customer service was efficient and helped me set up my service.

For the price, I have found nothing better than RingCentral. Love the iPhone app!

I was a super satisfied with RingCentral IT service until I spoke with the rudest manager in the world at Ringcentural. His name is “Dave”. He is rude, ignorant, and he thinks he owns the company. I have over 10 lines with the company and so he thinks I am trapped, and so he is not willing to offer me any kind of promotions which other managers offer to customers…. He couldn’t hold a logical conversation with me and he simply hung up on me! I hope the RingCentral upper management see this feedback and resolve my issue.

I just signed up with RingCentral Fax and it provides a great online faxing solution and I'm just paying $10 a month! I love it because I don't have to put up with the annoying fax machine anymore and it saves me a lot of time and money

I "was" a RingCentral customer but when I tried to cancel my account after 6 weeks I was told that they would not refund the “ purchase fee” of $49.99 for the ATA device even after it was returned and they would charge me another $40.00 if I kept the ATA. They never mention any type of commitment on their website. I thought when I “purchased” the ATA it was mine. In fact if you visit their FAQ page, it specifically says that no commitment is required. It cost me $123.09 to try RC for the first month plus pay for the shipping to return it. Pretty expensive for a “no commitment” policy!

It is a shame that there is no option for 0 stars. The experience with trying to setup and activate this service was AWFUL! Please consider any alternative.. The people staffing the call center were poorly trained and questionably competent. After 8 failed attempts to activate the account I requested that they cancel my account.. (I hope that was done right!!!) STAY AWAY FROM THIS PROVIDER!!!

We had a very poor experience with Ring Central—dropped calls, unauthorized charges to our credit card, efforts to transfer our toll free number from the current provider were slow and the responses to our inquiries on status inaccurate.

When we canceled the service, Ring Central advised that we either needed to fill out five forms to return the phones and get our money back, or pay an extra $200 if we wanted to keep the phones and use them. (The phones we purchased from them were locked so that they were only usable through Ring Central). I think they were trying to punish us for not liking their poor service.